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Policy

Privacy Policy

Introduction

Thrifty Global Merchan are committed to protecting your privacy and ensuring the security of your personal data.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information when you use our website or make a purchase:

• Name

• Contact Information (Email, Phone Number, Address)

• Payment Details (Processed securely via Razorpay)

• IP Address and Browser Information

How We Use Your Information

We use your information for:

• Processing orders and payments

• Customer support

• Improving our services

• Sending order updates and promotional offers (with consent)

Payment Security

We use Razorpay as our trusted payment gateway. All payment transactions are processed securely. We do not store your card or banking details on our servers.

Data Sharing

We do not sell or share your personal data with third parties except:

• Payment processing (Razorpay)

• Logistics & Delivery Partners

• Legal Obligations

Cookies

We use cookies to enhance your browsing experience and for website analytics.

Your Rights

You have the right to:

• Access your data

• Request data correction

• Request data deletion

Terms & Conditions

By accessing or using this website, you agree to comply with our terms:

• Products once sold will be delivered as per shipping policy.

• Any disputes will be subject to Cochin, Kerala, India jurisdiction.

• Prices are subject to change without prior notice.

• We reserve the right to modify these policies at any time.

Cancellation & Refund Policy

(Effective from [Insert Date])

Order Cancellation:

• Orders can be cancelled within 24 hours of placing the order.

• Once the order is processed or dispatched, cancellation is not allowed.

• To request cancellation, please contact us at:
  Email: info@wwthrifty.in
  Phone: +91-9946379123

Refund Policy:

• If your cancellation is approved within the time frame, the refund will be processed to your original payment method within 7-10 working days.

• Refunds are applicable only for prepaid orders and cancelled orders (within the permitted window).

• No refund will be provided for customized or special orders.

• In case of damaged or defective products received, please contact us within 48 hours of delivery with product images for verification.

Shipping & Delivery Policy

Shipping:

• We deliver products across India and to selected International locations.

• Shipping charges, if any, will be displayed at checkout.

• The dispatch time may vary depending on product availability and customization requirements.

Delivery Timeline:

• For Domestic Orders: 5-7 working days from the date of dispatch.

• For International Orders: 10-15 working days from the date of dispatch.

• Delivery times may vary based on location, courier service, and external factors.

Delivery Process:

• Once your order is dispatched, you will receive an email/SMS notification with tracking details.

• We partner with trusted logistics providers for secure delivery.

Delays & Non-Delivery:

• Thrifty Global Merchant is not responsible for delays due to unforeseen circumstances like natural calamities, courier delays, or public holidays.

• In case of non-delivery or wrong delivery due to incorrect information provided by the customer, re-shipment charges will be applicable.

Contact for Shipping & Refund Queries:

Thrifty Global Merchant
Email: info@wwthrifty.in